Match Makers
Let us become an extension of your vendor management team.
We are a small firm consisting of highly experienced and qualified professionals. Our clients encounter no bureaucracy or delays common with large organizations.
Matchmakers
We specialize in learning your needs and perform research to match you with the best call center partner that will meet your exact requirements.
- Certification
- Site Selection
- Capabilities Assessment
Project Implementation
During implementation and production, we work from a plan which maps out the best channels of communication for each task and process.
- Workforce Management
- Recruiting / Training
- Pilot Programs
KPI Adherence
The best way to serve our clients is to make sure our partners consistently meet their KPI's.
- Continuos Improvement
- KPI Reports
- Calibration Sessions
Our personalized model gives us a performance edge and lays the groundwork for true alignment with our clients' goals.
With more than 25 years of experience, we have an extensive database of vetted, trustworthy partners around the world, who share the same high standards that we have for our customers. We ensure each project is a success by staying involved through every part of the project.
We utilize various sources to deliver high quality partner candidates. Our internal database includes more than 60 vetted partners.
Our philosophy
Choosing the right contact center is critical to your success. Our clients benefit from our hands-on approach, creating a collaborative environment that results in a revenue-generating, results-driven partnership.
Why Outsource Pros?
- We work for you 24/7/365 at NO COST to our clients.
- Proven results with an excellent track record of delivering excellent matches to our clients.
- No program is too big or too small for us.
We've Built Our Reputation With Client Satisfaction In Mind.
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Vetted Centers
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Partner Centers
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Happy Clients
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Countries Served
Our partners specialize in a large number of services
We Believe Our Longevity In This Industry And Our Repeat Business Are Proof Positive Of Our Commitment To Delivering Outstanding Results For Our Clients.
Some of the industries served by our partners
Finding your match is as easy as 1, 2, 3
Initial consultation
We take a deep dive to understand your exact requirements and project needs
Business Presentation
We pull centers that match your exact needs from our well-vetted database of trustworthy partners
Center Selection
With our guidance and expertise, you select your perfect match and we guide you through each step of the way
Reach out to us
Headquarters:
8445 Camino Santa Fe Suite 202 San Diego CA 92121
Call Us:
(844) 433-2337
Chat with Us
Please use the link on the bottom right of our page