Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)

ONSHORE - NEARSHORE - OFFSHORE Learn More Contact Center
Match Makers
We match you with high performing Contact Centers and BPO's in the U.S and around the world

Let us become an extension of your vendor management team.

We are a small firm consisting of highly experienced and qualified professionals. Our clients encounter no bureaucracy or delays common with large organizations.

Matchmakers

We specialize in learning your needs and perform research to match you with the best call center partner that will meet your exact requirements.
  • Certification
  • Site Selection
  • Capabilities Assessment
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Project Implementation

During implementation and production, we work from a plan which maps out the best channels of communication for each task and process.
  • Workforce Management
  • Recruiting / Training
  • Pilot Programs
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KPI Adherence

The best way to serve our clients is to make sure our partners consistently meet their KPI's.
  • Continuos Improvement
  • KPI Reports
  • Calibration Sessions
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Our personalized model gives us a performance edge and lays the groundwork for true alignment with our clients' goals.

With more than 25 years of experience, we have an extensive database of vetted, trustworthy partners around the world, who share the same high standards that we have for our customers. We ensure each project is a success by staying involved through every part of the project.

We utilize various sources to deliver high quality partner candidates. Our internal database includes more than 60 vetted partners.

Our philosophy

Choosing the right contact center is critical to your success. Our clients benefit from our hands-on approach, creating a collaborative environment that results in a revenue-generating, results-driven partnership.

Why Outsource Pros?

- We work for you 24/7/365 at NO COST to our clients. - Proven results with an excellent track record of delivering excellent matches to our clients. - No program is too big or too small for us.

We've Built Our Reputation With Client Satisfaction In Mind.

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Vetted Centers
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Partner Centers
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Happy Clients
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Countries Served

Our partners specialize in a large number of services

We Believe Our Longevity In This Industry And Our Repeat Business Are Proof Positive Of Our Commitment To Delivering Outstanding Results For Our Clients.

LEAD GENERATION

SOCIAL MEDIA SUPPORT

TECHNICAL SUPPORT

CUSTOMER CARE

LIVE CHAT SUPPORT

COLLECTIONS

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Some of the industries served by our partners

Finding your match is as easy as 1, 2, 3

Initial consultation

We take a deep dive to understand your exact requirements and project needs

Business Presentation

We pull centers that match your exact needs from our well-vetted database of trustworthy partners

Center Selection

With our guidance and expertise, you select your perfect match and we guide you through each step of the way

Reach out to us

Headquarters:

8400 Miramar Rd Suite 215A San Diego, CA 92126

Call Us:

(844) 433-2337

Chat with Us

Please use the link on the bottom right of our page

Let's talk